How to close an account or Self exclude?
- Login: Visit the website and log in to your account using your username and password.
- Access "My Page": Once logged in, locate the "My Page" section. This is typically found in the upper right corner of the website. Click on it to access your account settings.
- Find the "Close Account" Option: Within the "My Page", look for an option labeled "Self-Exclusion".
- Withdraw Remaining Balance: Before proceeding with the account closure, ensure that you have withdrawn any remaining balance from your account.
- Confirm Closure: After withdrawing your remaining balance, navigate to the "Self-Exclusion" section, click "Proceed," and choose between a temporary or permanent account closure. Select a reason from the provided list. For temporary closure, choose a duration of 6 months, 1 year, or 5 years, then click "Submit." For permanent closure, simply confirm your selection.
- By following these steps, you can efficiently close your account on the website while ensuring that any remaining balance is properly withdrawn.
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